I purchased the V3C socket a couple of months in advance from having my kitchen fitted. Once the worktops had been secured I installed the socket and noticed that the pop up motor had a defect.
I raised an issue with customer service and within a few days a new unit was shipped without any issues. Less than a week it took for the new item to be shipped. I have just installed and works/looks great.
Highly recommend for service and quality!
Really happy with the product and more so with the prompt delivery. Thanks team.
Great product, had our counter contractor install on our new counter tops, love the flat profile and the look when down, works flawlessly!
We are really happy with our new power outlet! Such a cool electric operation. Looks very sleek when tucked away with the stone top that matches the counter top!
One tap and the outlet smoothly pops up from the counter.
I received the item on a Sunday, and after unboxing I was disappointed to see that the black colorway was sent, although the box and invoice was clearly labeled silver. So I emailed customer service. To my surprise I got a response the same day and the correct item was sent the following day. A+++ to their customer service dept. Speaks volumes of the company. Awesome! Tysm
Purchased 3 Pop Up Outlets to use under our newly built backyard pavillion .They are sleek looking and provide the use we needed for our beverage bar, kitchen area and large conversational island . Great for charging phones ! So many compliments!
Haven’t installed yet, but did plug in and tried it.
Can not wait for it to be installed when our island is ready.
Pleased with the product, and the vey prompt delivery service
A wonderful kitchen addition. Very smart and useful.
Great service and really happy with the popup socket
A great bit of kit. Had to wait for it to be restocked but wanted white to go in my white worktop but well worth the wait. Looks great and works well. Great addition to the kitchen.
Beautifully engineered piece. Does everything you want. Very smooth motorised operation. Love it
Easy install, works great. Will definitely help meet the new electrical code for kitchen islands. Great customer service as well!
Love this. Easy to use. I fitted it myself (I'm a 65 year old) and have been using it everyday. It's just what I was looking for!
Hole saw bit does not work on all stone, could not cut my quartzite and website wasn’t specific about what it can and cannot do. Wasted money and left with a half a cut hole.
Hi Jon
Thanks for your feedback, and we’re sorry to hear about the difficulty you had cutting into quartzite. Quartzite is one of the hardest natural stones, and while our hole saw performs well on most stone, quartz, and granite, quartzite sometimes requires specialist tooling and technique.
For anyone attempting quartzite in the future, here are some tips that can help:
- Always wet-cut to keep the blade cool and clear debris.
- Apply slow, steady pressure rather than forcing the tool, and clean out debris regularly.
- Where possible, cut halfway from one side and then from the other to meet in the middle—this reduces stress on the tool and the stone.
We appreciate your honest review, and we’ll make sure to make the product page clearer about the limitations with quartzite so other customers know what to expect. If you’d like, please get in touch with our support team and we’ll do our best to help you out directly.
Good Quality Product and Efficient Shipping
Super product and we've purchased it a few times.
Much better than the one I bought from Amazon. I needed the exact same size because the hole was already cut in the counter. This worked perfectly and doesn’t get stuck when I push on it to make it go up.
Very cool product. Our team has been using these for sometime and they do not dissapoint!
