Troubleshooting Products

  1. How to resolve common wireless charging issues
  2. How to operate the V3C unit
  3. How to operate the V3L unit
  4. What happens if I spill water on my bench-top?

This troubleshooting products page for Modern Power Solutions offers guidance for resolving common product issues, including problems with wireless charging and handling spills on benchtops. It provides step-by-step instructions for fixing errors with specific models such as the V3C and V3L.

If you’re experiencing issues with your Modern Power Solutions product, the troubleshooting page provides a range of helpful tips.

Should these tips not resolve the problem, customers are encouraged to submit a support request.. This ensures that any complex issues receive the attention they require for proper resolution.

For more information, visit the Contact page.

Returns - Failure Troubleshooting Products

Modern Power Solutions accepts returns, but conditions apply. For change of mind returns, a restocking fee applies if you choose a cash refund instead of store credit. Learn more about why we charge a restocking fee.

Faulty Products - Troubleshooting

If you received a faulty product or one that’s not as described or missing parts, you can submit a Support Request. We apologize in advance and will work to resolve the issue as quickly as possible after contact. 

Order Not Received

If you haven’t received your order yet, please contact us for assistance. You can also fill out a Support Request, and we’ll respond promptly.

General Enquiry

For troubleshooting products, general or pre-purchase inquiries, feel free to call or email us. We’re available 365 days a year.

Troubleshooting Products