Modern Power Solutions UK are based in Kenilworth, in Warwickshire. Orders are generally dispatched within 24 hours during business days with Royal Mail, and a tracking number is available to provide ETA’s and delivery updates.  

The product range is designed specifically for UK installations, with UK outlets meeting UK electrical specifications. 

What is the shipping time? The shipping time in the UK varies between 3 – 5 days, depending on location. In some circumstances, delivery time may be longer. 

Returns: Modern Power Solutions accepts returns but may charge a restocking fee depending on the circumstances. The restocking fee is 10% of the order value, and is billed to account for delivery, restocking and administration costs to accept the return. Orders will be refunded swiftly on product return. 

VAT Invoice: Modern Power Solutions UK charges 20% VAT for every order; however, this is included within pricing. A VAT invoice is automatically sent via email to each customer after order placement. If the customer does not receive this automated email, they can request a VAT invoice manually

Warranty: generally, replacement products are provided to resolve warranty issues. The warranty covers manufacture related defects but does not cover user-generated damage.  

Parts and support in the UK: parts and support are available to UK customers; please contact the UK division for assistance. 

Trade & Wholesale: discounted trade pricing is available to businesses in the UK; you can learn more here