If you have an issue with an item that was not purchased via our store, you can get in contact with us via the contact page.
Modern Power Solutions provides a 30-day no-questions-asked refund return guarantee. If you are not happy with the item you have purchased, you may return it within 30 days for a refund. However, note that a 10% restocking fee will apply. For example, if you have purchased a product for £799.95, however, find that it is not suitable, you may return your product for a refund. Modern Power Solutions will charge a restocking fee of 10% = £79.99, so your actual refund amount will equal £719.95. A restocking fee covers transactional, refurbishment and logistic costs. Under some circumstances, we may offer a 75% refund if 30 days has already passed.